Products
For twenty years we have been offering solutions in Data Science and Natural Language Processing, two cornerstones of Artificial Intelligence, to companies doing innovation.
Case history
Some projects
Customer Experience Management
BANKING
Sentiment Analysis and open questions classification to define customers’ satisfaction and dissatisfaction drivers.
Customer Satisfaction
AUTOMOTIVE
Automatic classification for over twenty thousand monthly customer feedbacks for five different languages/markets.
Speech Technology
SPEECH TECHNOLOGY
Linguistic resources development for Text-to-Speech technologies.
Knowledge Management
PUBLISHING
Intelligent semantic search has been developed to reduce the editorial staff’s work.
Semantic Search
PUBLIC ADMINISTRATION
Intelligent search engine development to improve citizen’s self-service.
Customer Voice
TELECOMMUNICATIONS
Combined approach to Customer Voice via open feedbacks classification for Customer Experience enhancement.
Digital School
EDUCATION
Cutting-edge solutions for Digital School via our spin-off Cross Library and CBook web app.
Semantic Search
PUBLIC ADMINISTRATION
Improved access to information thanks to CELI’s intelligent semantic engine.
