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Knowledge management
Semantic analysis for the improvement of information retrieval effectiveness
The accumulated knowledge that exists within a company is the motor behind every successful decision. It is information where it is needed, when it is needed and in the precise measure that it is needed; it is what enables businesses to make good decisions, resolve problematic situations and promote efficient procedures.
CELI's structural and linguistic analysis technologies enable the expansion of the company's knowledge base with the acquisition of new information. Such technologies minimize the costs associated with the (re) structuring of business knowledge based on productive and decision-making processes.
CELI offers solutions that integrate into the business work flow, allowing access, in the shortest time possible, to all forms of business knowledge.
Linguistic intelligence for Knowledge Management
Linguistic analysis produces an index and search experience that is more precise and efficient than traditional keyword-based solutions
- indexing based on morph-syntactic analysis of the text (indexing of canonical word forms)
- semantic annotation for concepts and subject/object/predicate relations
- automatic extraction of concepts and interesting terms.
- automatic multidimensional classification and facet-based navigation.
Usage contexts
The supporting technologies developed by CELI used in KM are adapted for managing medium - large document bases, in both intranet and internet contexts.
- call center: Operators use the Sophia Semantic Engine to provide responses to the end user in the shortest time possible (IC Service - Roma, gruppo Infocamere)
- web sites for public services and institutions to facilitate user access to information . (Comune di Torino, Provincia di Torino, della Regione Piemonte)
- access to collections of specialized documents (patrimonio legislativo del Consiglio Regionale della Valle d'Aosta)
To find out more
Applications and solutions
Additional information at
DocDigger